Language Assistance and Nondiscrimination Practice
Southern New Hampshire Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Southern New Hampshire Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Southern New Hampshire Health System provides free aids and services to people with disabilities to communicate effectively with us, such as:
· Qualified sign language interpreters
· Written information in other formats (large print, audio, accessible electronic formats, other formats)
· Provides free language services to people whose primary language is not English, such as qualified interpreters
· Information written in other languages
If you need these services, contact the On-Call Interpreter Coordinator at 603-577-2000.
If you believe that Southern New Hampshire Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Center for Quality & Safety, Southern New Hampshire Medical Center
8 Prospect Street, Nashua, NH 03060
Telephone: (603) 577-2196
You can file a grievance in person or by mail or email. If you need help filing a grievance, Interpreter Services is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.